Digital Innovation Consulting

Design leadership

• Experienced facilitators and project leaders in Service Design, AI application design, System Architecture and iOS app development
• Advanced prototyping skills to quickly get the team and users deeply involved in the design process.

Vation Principals

Lisa Fast

AI/UX Leader, Behavioural Researcher

• Lisa's research and design influence have touched almost every part of Canada.ca, from wizards and pages for major services to AI applications.
• A lively presenter, Lisa has spoken at many UX conferences over her long career.
• Lisa's bio

Steve Hume

Software Architect, Full-stack Web Developer, iOS App Developer

• Steve has led high-performing teams in many world-leading development projects.
• He maintains his own web services to stay up-to-date with evolving technology.
• Develops web tools, prototype websites, data collection tools, and data analysis and reporting tools.
• Recent work has included many iPad mobile applications.

Latest speaking, writing & releases

• Talk: FWD50 2018 From Nudge to Sludge: 3 ways outcomes go wrong online – Presentation Slides
• Talk: Designing app-like responsive web experiences
• Release: Create accessible copies of reports and summary tables
• Release: The accessibility and privacy oriented Hugo template that this website uses
• Video: Answers not Information talk at the Government of Canada
• Conference talk: Too minimal - role of UX research in government MVP
• Post: A Government Minimum Viable Product – Learning from small successes & small failures
• Post: Bringing Logic to Government Design Sprints
• Webinar: User Experience Professionals Association (UXPA) International Stretching online research tools to meet your research goals
• Release: Pilot of Canada's first online regulatory consultation
• Conference talk: Service Design in Government 2017, London UK: Ask Don’t Tell – Using questions to personalize online service
• Latest iOS App Releases